Assessment Rating Guidelines
Understanding our Independent Assessment Methodology
These guidelines provide an overview of the assessment criteria used within our independent 50+ Point Comparison Framework. They explain the key areas we assess when evaluating doctors, clinics, hospitals, accommodation, medical packages and financial transparency
Doctor Assessment
Criteria
Our Doctor Assessment looks beyond a surgeon’s profile to examine the evidence behind their training, track record, safety practices and patient support.
Key Assessment Criteria
-
Doctor Qualification
-
Years of Experience
-
Professional Standing
-
Before & After Evidence
-
Complication Management
-
Medical Indemnity / Malpractice Insurance
-
Estimate Procedures Performed
-
Languages Spoken
-
Transparency & Honesty
-
Availability Before & After Surgery
Hospital Assessment
Criteria
Our Hospital Assessment focuses on the standards, facilities and clinical environment that support safe, high-quality patient care before, during and after treatment.
Key Assessment Criteria
-
Hospital Accreditation
-
Hospital Facilities
-
Safety Standards
-
Surgical Technology
-
Emergency Facilities
-
ICU Availability
-
Accessibility
-
Hospital Staff Communication
-
Nursing Quality
Financial Assessment
Criteria
Our Financial Assessment reviews the overall financial transparency of each provider, helping clients understand the true cost of treatment and avoid unexpected expenses.
Key Assessment Criteria
-
Treatment Costs
-
Hidden Charges
-
Payment Terms
-
Overall Value for Money
-
Price Transparency
-
Card Payment Fee
Clinics Assessment
Criteria
We assess the standards, policies and day-to-day practices of each clinic to understand how consistently it delivers safe, transparent and patient-focused care.
Key Assessment Criteria
-
Clinic Reputation
-
Licence & Compliance
-
Communication Quality
-
Patient Reviews
-
Quote Transparency
-
Revision Policy
-
Response Time
-
English Support
-
Other Languages Support
-
International Patient Experience
-
Complaint Handling
Hotel Assessment
Criteria
Our Hotel Assessment evaluates the accommodation provided to ensure it supports a safe, comfortable and practical recovery experience for patients.
Key Assessment Criteria
-
Hotel Quality
-
Hotel Reviews
-
Distance from Hospital
-
Hotel Amenities
-
Recovery-Friendly Environment
Package Assessment
Criteria
Our Medical Package Assessment reviews what is included before, during and after treatment, so clients can clearly understand the support, policies and practical arrangements provided.
Key Assessment Criteria
-
Aftercare Programme
-
Transfers
-
Refund Policy
-
Cancellation Policy
-
Recovery Support
-
Deposit Policy
-
Rescheduling Policy
-
Local Coordinator & Host Support
-
Flights Discount Availability
-
Insurance Included
-
Waiting Time & Treatment Availability
-
Medication Included
-
Compression Garments & Post-Operative Wear
-
