COMFORT PACKAGE TERMS & CONDITIONS
1. Service Overview
The Comfort Package is a professional clinic comparison and guidance service provided by Trusted Surgery Turkey.
Trusted Surgery Turkey is an independent medical tourism consultancy. We are not a clinic, hospital, healthcare provider, travel agency or medical professional.
Our role is to identify suitable clinics, obtain quotations, prepare structured comparisons and provide independent guidance to help clients make informed decisions.
The client remains solely responsible for selecting a clinic, choosing a surgeon and entering into any agreement directly with the chosen clinic.
2. Package Purpose
The Comfort Package provides an independent comparison of suitable clinics together with professional guidance before the client makes their own treatment decision.
It is intended to provide clear, structured and unbiased information and does not recommend or promote any particular clinic or healthcare provider.
3. Package Scope
The Comfort Package includes only the services listed within the Comfort Package description, including:
Initial client assessment.
Understanding the client’s treatment goals, preferences and budget.
Identification of suitable clinics.
Quotations from up to three (3) suitable clinics.
A personalised 50+ Point Comparison Framework covering clinic, surgeon, hospital, hotel, financial and medical package assessments.
Personalised comparison analysis.
Independent guidance.
Verification that the clinic’s final quotation remains materially consistent with the original comparison before the client proceeds.
WhatsApp communication during the comparison process.
One scheduled consultation call.
Practical guidance for up to fifteen (15) days following booking confirmation.
No other services are included unless stated in writing.
4. Clinic Comparisons
Comparisons are prepared using information supplied by clinics and other third-party sources available at the time.
Trusted Surgery Turkey cannot guarantee that quotations, prices, surgeons, package contents or clinic information will remain unchanged after the comparison has been completed.
5. Completion of the Service
The comparison service is completed once:
The personalised comparison has been delivered.
The client has received the comparison documentation.
Trusted Surgery Turkey has verified, where applicable, that the clinic’s final quotation remains materially consistent with the original comparison before the client proceeds.
If the client decides not to proceed, the comparison service is still considered complete.
6. Booking Validity
The comparison remains valid for three (3) months from the delivery date.
If no booking is confirmed with one of the clinics included in the comparison during this period, the comparison expires and a new package may be required.
To activate the practical guidance included within the Comfort Package, the client must notify Trusted Surgery Turkey and provide reasonable evidence that the clinic booking has been confirmed and the required deposit has been paid.
7. Practical Guidance After Booking
Following booking confirmation, the Comfort Package includes practical guidance for up to fifteen (15) days.
Practical guidance consists of reasonable clarification of the comparison, guidance documents and practical information included within the package.
It is limited to the services provided by Trusted Surgery Turkey and does not include unlimited communication, ongoing consultancy, medical advice, clinical opinions or services outside the purchased package.
8. Client Responsibilities
The client remains responsible for selecting a clinic and surgeon, reviewing medical information, communicating directly with the clinic, making all treatment decisions, paying the clinic directly and arranging travel documentation, insurance and travel requirements.
9. Excluded Services
The Comfort Package does not include medical advice, diagnosis, treatment, surgery, hospital services, clinic aftercare, post-operative support, travel agency services, flight or accommodation bookings, travel insurance, visa services, translation services, communication with clinics regarding medical matters, or any service not expressly included within the package description.
10. Limitation of Liability
Trusted Surgery Turkey provides an independent comparison and guidance service only.
We are not responsible for medical outcomes, clinical decisions, treatment suitability, changes to quotations, surgeons, accommodation, package inclusions, travel disruptions or services provided by third parties.
11. Acceptance
Purchase of the Comfort Package constitutes acceptance of these Terms & Conditions together with all other applicable Trusted Surgery Turkey policies, agreements and website terms.
This document is provided as a summary of the Package terms & conditions. Please refer to the Full Package Terms & Conditions, also available on this page, for the complete version, which should be read before purchasing this package.
